Pickering, ON, CA, L1V 0C4
Bilingual Commercial Credit Specialist
Bilingual Commercial Credit Specialist
Volkswagen Financial Services, a wholly-owned subsidiary of Volkswagen Group, is the trusted key to mobility for its brand partners. We are committed to supporting the Audi, Ducati, and Volkswagen brands and their Dealers, specializing in providing accessible mobility solutions for its Customers. The company’s offerings include Retail Leasing, Retail Financing, Commercial Financing for new and used vehicles, and End-of-Term vehicle disposition.
Brief Role Description
The Commercial Credit Specialist (CCS) is responsible for managing the daily commercial portfolio operations activities (i.e. dealer inquiries/requests, overseeing the wholesale inventory audits & collections) along with the associated credit risk of the Ducati portfolio and allocated group of commercial finance accounts considered low risk. Responsibilities also consist of training and coaching the Department Intern (8-month rotation). The CCS is also required to create, update and share regular calendar reports to Management that facilitate thorough account management and risk mitigation for appropriate for portfolio risk management.
Position level: 6
Reports: Manager, Commercial Credit & Risk
Role classification: Hybrid
Possible Tasks within this Role
- Execute the daily Wholesale Operations activities: processing dealer loan & payment requests and processing Non-Audi/Volkswagen manufacturer invoice payments.
- Handle all dealer specific inquiries received via telephone/email and provide answers/resolutions to ensure superior customer experience.
- Prepare weekly, monthly & ad-hoc reports for Senior & Executive Management (Canada, US & AG) review of the commercial finance portfolio performance and identification of potential risk concerns.
- Oversee the Ducati and Automotives commercial finance accounts by following-up for reception of the dealer monthly financial statements and perform the monthly financial statements adjustments in the Wholesale Management system (Crowe) to determine appropriate dealer risk score and to prepare the financial file for the Commercial Credit Analyst review.
- Perform annual review for the Ducati and assigned portfolio of low risk wholesale/commercial accounts, by reconciling the year-end annual financial statements (audited/reviewed/compiled) to ensure the quality and accuracy of the dealership financial reporting. Analyze the capital structure of the borrower and evaluate the operating performance of the dealership to validate that all commercial finance requirements are met and ensure VW Credit Canada, Inc (VWFS) has appropriate securities in place.
- Oversee the onboarding, supervision and training of the Departmental Intern, who is on an 8-month term. Responsibilities include teaching the Intern the daily tasks required to perform, increase tasks & responsibilities as level of comfort justifies it and oversee their work to ensure accuracy. Report to the Manager their progress and any concerns or issues.
Develop subject matter expertise on the Wholesale management system (Wi) functionalities. Be the VWFS’s Subject Matter Expert (SME) and first point of contact for the development and improvement of the Wholesale Management system. Work closely with U.S counterpart(s) and vendor to identify / correct any calculation deficiencies and provide business input for future product enhancements / functionality required that would be beneficial to all parties and improve Commercial Risk processes. - Resolve all inventory audit outstanding by reviewing audit results with the auditor(s) and clearing resolution in the Audit inventory system by ensuring the dealer is complying with audit & payments requirements and following up with them on their resolution. Manage relationship with the external audit service provider (Datascan) plus coordinate, schedule audits and address any identified issues directly with the provider.
Qualification requirements
Education
- Minimum required: Bachelor’s Degree, Business Administration, Finance and Accounting preferred
- Preferred: MBA/MSc with concentration in Finance or Marketing
Experience
- Minimum required: 1-3 years financial statement analysis experience with 2 year automotive retail/wholesale related experience
- Preferred: 3 years experience in the automotive (finance) industry or in a Financial Services Company or Major Lending Institution or experience in Accounting and/or Financial Analysis
Skills
Minimum required:
- Bilingualism (English and French) – written, read and spoken
- Strong Written & Communications skills
- Analytical skills
- Detail oriented
- Problem Solving
- Strong computer skills, specifically Excel and PowerPoint
Preferred:
- Good understanding of the automotive wholesale and retail business.
- Familiarity with statistical review and analysis.
- Familiarity with financial analysis.
Salary range is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications.
The salary range for this role is $64,289.06 - $88,397.46. Actual pay may vary based on experience, education, and internal compensation practices.
This posting represents an existing vacancy that we are actively seeking to fill.
All applications are thoroughly reviewed by our recruitment team, and no artificial intelligence or automated technologies are utilized in the screening process.
Full-time employees of Volkswagen Financial Services enjoy these benefits:
Health Insurance Coverage: We provide comprehensive insurance coverage, including health, dental, and vision plans, to ensure our employees and their families are well-protected and have access to quality healthcare services.
We offer a flex health benefit program, including health, dental, and vision plans, to ensure our employees and their families are well-protected and have access to quality healthcare services that fits their needs.
Retirement Plans & Savings: Planning for the future is important, which is why we offer competitive defined contribution retirement plan at no cost to the employee to help our employees save for their long-term financial goals. In addition, we have a generous savings matching program.
Compensation: We believe in recognizing individual contributions and sharing company performance. Our Bonus & Merit Program reinforces a reward and a pay-for-performance culture.”
Vehicle Leasing Program: Our Vehicle Leasing Program offers employees the convenience and cost savings of leasing company vehicles at discounted rates. Employees and eligible family members can lease up to four vehicles per year.
Work Environment: Our workplace sets the standard with its state-of-the-art facility, designed to inspire creativity and productivity. We believe in fostering an environment where our employees feel empowered to do their best work, and our flexible hybrid policy reflects our commitment to accommodating diverse work styles and needs.
Floaters Days: We understand the importance of work-life balance, which is why we offer floaters days that can be used at your discretion for personal reasons or to recharge. We've included these days to be inclusive of holidays or celebrations that are that are important to employees. This allows you to commemorate whatever might be important to you.
Company Designated Holidays: In addition to offering floaters days, we also recognize the importance of celebrating the holiday season with our team. That's why we designate specific company holidays during the December holiday period, ensuring our employees can enjoy this festive time. *Schedules may vary depending on the specific needs of certain parts of our business.
Wellness Programs: We care about the holistic well-being of our employees, which is why we offer various wellness programs designed to promote physical, mental, and emotional health.
These may include discounted gym memberships, mental health resources, and more.
Tuition Reimbursement: We offer this program as part of our commitment to employee development. This benefit supports continued education by covering approved course expenses, fostering both professional growth and long-term career advancement.
Volkswagen Financial Services is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, or local laws. Volkswagen Financial Services is committed to accommodating applicants and employees with disabilities. Should you require accommodation during the recruitment and selection process, please advise in advance.
Only shortlisted candidates will be contacted.
Pickering, ON, CA, L1V 0C4