Claims officer
Claims officer
Kyiv, UA, 2152
Claims officer
Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN.
Possible Tasks within this Role
- Maintenance of debt collection procedures (leasing /credit contracts).
- Monitoring of clients' portfolio payment discipline.
- Implementation of measures for settlement of overdue debts.
- Written/verbal contacts with clients (soft collection).
- Cooperation with collection agencies (hard collection support).
Qualification requirements
- Strong communication, negotiation and facilitation skills.
- Work experience in sphere of debt management as well as knowledge of legal basics is advantageous.
- Excel user.
Skills
- Problem Solving
- Customer Service
- Continual Improvement Process
- Database Management
- Verbal Communication
- Customer Relationship Management (CRM)
- Communication Skills
- Analytical Thinking
- Data Analysis
- Claims Processing
- Statistical Data Analysis
Your benefits:
- Formal employment from the first working day, holidays and sick leave.
- Medical insurance.
- Language courses.
- Hybrid work.
- Meals compensation.
- Opportunities for personal and professional growth.
Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN.
Possible Tasks within this Role
- Maintenance of debt collection procedures (leasing /credit contracts).
- Monitoring of clients' portfolio payment discipline.
- Implementation of measures for settlement of overdue debts.
- Written/verbal contacts with clients (soft collection).
- Cooperation with collection agencies (hard collection support).
Qualification requirements
- Strong communication, negotiation and facilitation skills.
- Work experience in sphere of debt management as well as knowledge of legal basics is advantageous.
- Excel user.
Skills
- Problem Solving
- Customer Service
- Continual Improvement Process
- Database Management
- Verbal Communication
- Customer Relationship Management (CRM)
- Communication Skills
- Analytical Thinking
- Data Analysis
- Claims Processing
- Statistical Data Analysis
Your benefits:
- Formal employment from the first working day, holidays and sick leave.
- Medical insurance.
- Language courses.
- Hybrid work.
- Meals compensation.
- Opportunities for personal and professional growth.
Kyiv, UA, 2152