Brief Role Description

This position is a career level 18P, and is located in Reston, VA with a role classification of Hybrid. 

• The Region Operations and Distribution Specialist role is designed to build a high level of knowledge and expertise in automotive sales operations leading to a future dealer facing field role (ASM, AASM) or corporate senior specialist position.
• The Region Operations and Distribution Specialist provides analysis and recommendations by gathering data and information and transforming it into reports and presentations which can be easily used by the region and field teams to make business decisions.
• The Region Specialist provides critical support across all departments with a primary focus on retail and distribution related topics with a strong dotted line to RSOM in those areas

Possible Tasks within this Role

Sales Operations Support (50%):

• Support SDRO/RVP in data analysis, region presentation development, and ad hoc assignments.
• Assist in development and execution of regional incentive programs and offers for New and CPO.
• Assist SOM/SDRO in comprehensive monthly go-to-market strategy; includes coordination of monthly dealership kick-off calls.
• Coordinate and communicate monthly/weekly forecasts for New/Pre-owned business.
• Budgeting and tracking of purple folder process and region/area dealer incentives.
• Provide monthly accounting of region budget including tracking, analysis and forecasting.
• Collaborate across regions to improve processes, planning, and advanced use of digital tools.
• Support and educate region colleagues with training for digital reporting tools (Tableau, etc.)
• Complete other tasks, projects, etc. to expectation and as assigned by SDRO or RVP.
• Manage the creation & distribution of Region communications to the Dealers and Field teams.
• Support region level events including annual Region meetings, bi-annual Dealer sales meetings, and Dealer incentive trips.

Distribution Support (30%):

• Act as the key liaison to region field team on distribution related topics and issues, including allocation, availability, ordering, and transportation.
• Support the RSOM with reporting and analysis of sales performance metrics with an emphasis on distribution related topics (inventory, allocation, accessories, etc.).
• Manage all of the preparation and publishing of the dealer allocation process (including Production, Pipeline Refill, and Bulk) to the field teams each month.
• Provide management with reports and presentations on vehicle ordering / allocation status and provide new model and model year changeover launch support. 

Reporting Management (20%):

• Operations – KPI tracking, ad hoc sales, inventory, and forecast reporting
• Distribution – detailed inventory and build analysis, port installed accessory support.
• Network Development – Registration, sales effectiveness and market share reporting and analysis.
• Customer Enthusiasm – 5-Star and loyalty reporting and analysis. 
• Field - Provide daily sales and month-end reporting primarily via Tableau, Area-level incentive programs and sales contests.

Qualification requirements

3+ years of relevant experience

Education:

Required

Bachelor’s degree, preferably in business related field

Desired

Bachelor’s degree in business analytics

Master’s degree in business analytics

• Proven analytical skills – Ability to understand, organize and present complex data accurately and effectively.
• Communication skills – written, verbal and presentation skills across multiple platforms.
• Cross functional collaboration skills - among multiple work groups including the Region, Field, HQ and Dealers.
• Problem solving skills – analyzing and breaking down complex problems and providing effective solutions.
• Resource management skills– optimization of time, data and budget resources.
• Creative thinking skills – Develop new and innovative reporting that promotes new ways to analyzing, presenting and interpreting data.
• Organization skills – time management, follow-up and deadline oriented.
• Meeting planning skills – designing effective and organized meetings while managing multiple inputs and vendors.

Required

• Expertise in MS Office Suite

Desired

• Background in or knowledge of the Automotive Industry.
• Understanding and application knowledge of Salesforce.
• Expertise in database tools -  SQL and Tableau.