Warranty Parts & Finance Controller

Warranty Parts & Finance Controller

Job ID:  21227
Company:  Volkswagen Group Africa (Pty) Ltd
Location: 

ZA

Department:  Sales
Career Level:  Professionals
Shift:  Full-time
Contract type:  Unlimited
Remote Working:  Mobile Work not possible
Posting Date:  6 Mar 2026

Warranty Parts & Finance Controller

At Volkswagen Group Africa, we are more than a car manufacturer – we are a global mobility company driven by innovation, quality, and our people. With operating sites in Kariega (Uitenhage), Centurion, and Sandton, we combine a proud heritage of engineering excellence with a strong focus on the future. We produce vehicles and mobility solutions that deliver performance, safety, and sustainability. Our success is powered by diverse, skilled, and passionate employees who value collaboration, integrity, and continuous improvement. As part of the global Volkswagen Group, we operate in a dynamic environment where innovation, digitalization, and sustainability shape everything we do. Joining Volkswagen Group Africa means being part of a team building mobility for generations – responsibly, sustainably, and together.

Brief Role Description

The role ensures full financial integrity of all warranty claims and replaces parts by coordinating activities between Parts, After Sales, Finance, and Technical teams. This includes accurate claim formulation, parts processing, cost allocation, financial reporting, compliance with Group standards, and technical support to workshop personnel. this position is based in NSO (Kariega)

Possible Tasks within this Role

  • Manage the complete warranty claim process using SAGA to ensure accurate technical defect reporting and compliance with Group standards.
  • Validate repair orders in ElsaPro to confirm correct labour times, operating codes, and cost allocation.
  • Review job cards and documentation to ensure accurate, error‑free submissions.
  • Process and allocate parts usage through DMS and SAP to maintain accurate job card costing.
  • Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
  • Recover costs for rejected claims through coordination with Payroll and Finance.
  • Compile and distribute daily and monthly financial and operational reports for key stakeholders.
  • Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
  • Coach workshop personnel on technical reporting requirements to improve claim quality.
  • Identify and correct job card deficiencies using the open WIP system.
  • Maintain accurate system configurations and labour rates in SAGA and DMS.
  • Escalate system or financial discrepancies to Information Services and Cost Accounting.

Qualification requirements

  • National Diploma / Degree in Finance or Accounting
  • Warranty Administration Certification

Experience needed

  • Minimum 3 years’ motor industry experience within After Sales coupled with warranty administration and financial control experience
  • Experience in dealership or manufacturing workshop environment preferred

 

Essentials

  • Strong systems knowledge: SAGA/2, ElsaPro, SAP, Keyloop, DMS, iPartner, Group Retail Portal
  • Strong understanding of VW/Audi technical literature
  • High numerical accuracy and analytical ability
  • Advanced MS Office and Excel skills
  • Strong communication and organisational skills
  • Ability to work under pressure with large data volumes
  • Innovative, resourceful, and results-driven

 

Added advantage

  • Automotive After Sales dealer modules
  • Financial control or audit-related certification
  • Code 8 driver’s license (advantageous)

 

NOTE:

Please ensure that you upload:

Updated CV

Certified copies of qualifications

Certified copy of ID document

 

⚠️ Important: Applications without all required documents and late applications will not be considered.

If you are a dynamic and proactive professional eager to contribute to Volkswagen Group Africa’s ongoing success, we encourage you to apply.

 

📌 Ready to grow with us? Submit your application by clicking “Apply Now” before 18th May 2026

📩 Queries: Contact Bahieya Dolley at ssf.recruitment.vwsa.r.uit@vwsa.co.za

 

Employment Equity

 

Volkswagen Group Africa is committed to achieving and sustaining an equitable and representative workforce. In line with our Employment Equity Plan, preference will be given to suitably qualified candidates from designated groups.

 

VWGA communicates with integrity and transparency.

Issued on behalf of HR

At Volkswagen Group Africa, we are more than a car manufacturer – we are a global mobility company driven by innovation, quality, and our people. With operating sites in Kariega (Uitenhage), Centurion, and Sandton, we combine a proud heritage of engineering excellence with a strong focus on the future. We produce vehicles and mobility solutions that deliver performance, safety, and sustainability. Our success is powered by diverse, skilled, and passionate employees who value collaboration, integrity, and continuous improvement. As part of the global Volkswagen Group, we operate in a dynamic environment where innovation, digitalization, and sustainability shape everything we do. Joining Volkswagen Group Africa means being part of a team building mobility for generations – responsibly, sustainably, and together.

Brief Role Description

The role ensures full financial integrity of all warranty claims and replaces parts by coordinating activities between Parts, After Sales, Finance, and Technical teams. This includes accurate claim formulation, parts processing, cost allocation, financial reporting, compliance with Group standards, and technical support to workshop personnel. this position is based in NSO (Kariega)

Possible Tasks within this Role

  • Manage the complete warranty claim process using SAGA to ensure accurate technical defect reporting and compliance with Group standards.
  • Validate repair orders in ElsaPro to confirm correct labour times, operating codes, and cost allocation.
  • Review job cards and documentation to ensure accurate, error‑free submissions.
  • Process and allocate parts usage through DMS and SAP to maintain accurate job card costing.
  • Complete daily job costing and assign expenses to the correct accounts to support accurate financial reporting.
  • Recover costs for rejected claims through coordination with Payroll and Finance.
  • Compile and distribute daily and monthly financial and operational reports for key stakeholders.
  • Coordinate workshop activities for recalls, campaigns, and technical actions to ensure timeous completion.
  • Coach workshop personnel on technical reporting requirements to improve claim quality.
  • Identify and correct job card deficiencies using the open WIP system.
  • Maintain accurate system configurations and labour rates in SAGA and DMS.
  • Escalate system or financial discrepancies to Information Services and Cost Accounting.

Qualification requirements

  • National Diploma / Degree in Finance or Accounting
  • Warranty Administration Certification

Experience needed

  • Minimum 3 years’ motor industry experience within After Sales coupled with warranty administration and financial control experience
  • Experience in dealership or manufacturing workshop environment preferred

 

Essentials

  • Strong systems knowledge: SAGA/2, ElsaPro, SAP, Keyloop, DMS, iPartner, Group Retail Portal
  • Strong understanding of VW/Audi technical literature
  • High numerical accuracy and analytical ability
  • Advanced MS Office and Excel skills
  • Strong communication and organisational skills
  • Ability to work under pressure with large data volumes
  • Innovative, resourceful, and results-driven

 

Added advantage

  • Automotive After Sales dealer modules
  • Financial control or audit-related certification
  • Code 8 driver’s license (advantageous)

 

NOTE:

Please ensure that you upload:

Updated CV

Certified copies of qualifications

Certified copy of ID document

 

⚠️ Important: Applications without all required documents and late applications will not be considered.

If you are a dynamic and proactive professional eager to contribute to Volkswagen Group Africa’s ongoing success, we encourage you to apply.

 

📌 Ready to grow with us? Submit your application by clicking “Apply Now” before 18th May 2026

📩 Queries: Contact Bahieya Dolley at ssf.recruitment.vwsa.r.uit@vwsa.co.za

 

Employment Equity

 

Volkswagen Group Africa is committed to achieving and sustaining an equitable and representative workforce. In line with our Employment Equity Plan, preference will be given to suitably qualified candidates from designated groups.

 

VWGA communicates with integrity and transparency.

Issued on behalf of HR

Job ID:  21227
Company:  Volkswagen Group Africa (Pty) Ltd
Location: 

ZA

Department:  Sales
Career Level:  Professionals
Shift:  Full-time
Contract type:  Unlimited
Remote Working:  Mobile Work not possible
Posting Date:  6 Mar 2026

Volkswagen Group South Africa

Are you in?

We are looking for new talent, employees who want to achieve, believe in innovative power of ideas, leaders who are able to collaborate and adapt to the mobility of the future, take ownership, responsibility, accountability and diverse thinkers in order to embrace our differences.

What we offer :

  • Competitive packages
  • Benefits
  • Flexible Working model
  • Community Support
  • Employee Value Proposition

Recruitment Address

ssf.recuitment@vwsa.co.za

More information:

Volkswagen South Africa