Sales Operations Specialist

Sales Operations Specialist

Job ID:  27527
Company:  Volkswagen Group Canada, Inc.
Location: 

Ajax, ON, CA, L1S 7G7

Department:  Sales
Career Level:  Professionals
Working Model:  Full-time
Contract Type:  Assignee
Remote Working:  According to company policy
Posting Date:  Jun 23, 2026

Sales Operations Specialist

It’s more than just a career; it’s a passion. While we love our vehicles, we recognize that it’s the people behind them who truly make them exceptional. We cherish our open and speak-up culture, embrace our commitment to social responsibility, celebrate diversity, innovate boldly, take pride in what we do, and thrive together as a team.

At Volkswagen Group Canada, Inc. we value initiative, creativity, teamwork, and high performance within a dynamic and engaging environment. Our shared goal across all departments and brands is to uphold superior standards and provide a consistent, outstanding brand experience.

 

Why Join Us?

 

  • Competitive compensation and comprehensive benefits
  • Opportunities for growth and development
  • A flexible, collaborative work culture
  • The chance to work with innovative Volkswagen and Audi vehicles

 

Bring your passion and ideas to a team that’s shaping the future of mobility. Apply today and drive your career forward with Volkswagen Group Canada, Inc. 

Role Description

The Sales Operations Specialist is responsible for forecast, production and order management and sales and inventory reporting for multiple car lines. This role provides coordination and support to Volkswagen Brand Canada and the NAR Region by ensuring that all activities within the supply chain segments are performed and aligned to support the national and regional sales targets and VW Brand financials.

 

Salary range is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications. The salary range for this role is $80,000.00 to $95,000.00, actual pay may vary based on experience, education, and internal compensation practices. 

Duties & Responsibilities

  • Gain familiarity of product content information for assigned VWC carlines
  • Set-up and maintain systems with supply chain related product information (Forecast data, Dealer ordering tables, Data Warehouse maintenance, etc.)
  • Perform analysis to determine net production capacity available for allocation of all sales channels
  • Creation, review and accurate and timely submission of sales orders for responsible carlines
  • Manage special orders and order management processes for new model launch, CVS, Fleet etc.
  • Manage model year change over and end of production cycles
  • Review and reconciliation of order specifications (rectifying inaccuracies between factory and sales company)
  • Reconciliation of factory forecast to ensure accuracy in installation rates (Engine, Options) and Carline trim mix management
  • Communicate to Brand Management on Carline performance and dynamics and flag any potential deviations/risks to the planned production and sales performance/planning
  • Timely and accurate preparation of weekly and monthly reporting
  • Act as primary liaison between factory planning groups and Volkswagen Brand Canada; establish and develop relationships with key NAR and Factory partners; and lead meetings with VW Brand partners to ensure alignment on vehicle order optimization
  • Stop order and stop sales management of vehicle inventory
  • Management of Sales programs (Floorplan reimbursement, other Dealer reimbursements)
  • Supporting preparation of Retail program rules in line with Sales reporting policies
  • Supporting preparation and executing Dealer network communications

Qualifications

  • Post-secondary education in Business or a related field (Bachelor's degree preferred)
  • 5+ years experience in a similar Sales Operation role
  • Experience with vehicle supply chain
  • Analytical thinker with negotiation and influencing skills
  • Communication skills – interpersonal, presentation & written
  • Computer savvy – proficient with Excel and Microsoft applications
  • Ability to multi-task and work in fast-paced environment
  • Exceptionally strong time management skills

Why You’ll Love Working Here


Full-time employees of Volkswagen Group Canada, Inc. enjoy these benefits:

 

  • Health Insurance Coverage: We offer comprehensive health, dental, and vision insurance, including a flexible plan to ensure employees and their families have access to quality healthcare tailored to their needs.
  • Health Spending Account: Extra support for your wellness needs.
  • Retirement Plans & Savings: We offer a competitive defined contribution retirement plan and a generous savings match to help employees prepare for their future
  • Compensation: We recognize individual contributions and share company success through our Bonus & Merit Program, fostering a pay-for-performance culture
  • Vehicle Leasing and Purchase Programs: Employees and eligible family members can lease up to four vehicles annually at discounted rates, providing convenience and cost savings.
  • Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work environment (where applicable) allowing employees can perform at their best.
  • Personal Days: We value work-life balance and offer personal days for your discretion, whether for personal reasons, recharging, or celebrating important holidays or events.
  • Volunteer Days: These days allow employees to support meaningful charities aligned with our values and social responsibility.
  • Company Designated Holidays: We recognize the importance of celebrating the holiday season with our team. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities.
  • Wellness Programs: We prioritize our employees’ holistic well-being through initiatives like discounted gym memberships and mental health resources to support physical, mental, and emotional health.
  • Tuition Reimbursement: Part of our commitment to employee growth, this benefit covers approved course expenses to support ongoing education and long-term career development.

 

Please note that we appreciate the interest of all candidates, however only those under consideration will be contacted. Volkswagen Group Canada uses AI tools integrated with our applicant tracking system to screen applications for validity and completeness.

 

Volkswagen Group Canada Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, provincial, or local laws.

 

Volkswagen Group Canada Inc. is committed to accessibility and inclusive hiring under. We welcome and support applicants with disabilities through every stage of the recruitment process. If you require an accommodation at any point—such as for an interview, assessment, or application—please notify your recruiter or email us in advance at VGCAHumanResources@vw.ca. We’ll work with you to arrange reasonable accommodation to meet your needs.

It’s more than just a career; it’s a passion. While we love our vehicles, we recognize that it’s the people behind them who truly make them exceptional. We cherish our open and speak-up culture, embrace our commitment to social responsibility, celebrate diversity, innovate boldly, take pride in what we do, and thrive together as a team.

At Volkswagen Group Canada, Inc. we value initiative, creativity, teamwork, and high performance within a dynamic and engaging environment. Our shared goal across all departments and brands is to uphold superior standards and provide a consistent, outstanding brand experience.

 

Why Join Us?

 

  • Competitive compensation and comprehensive benefits
  • Opportunities for growth and development
  • A flexible, collaborative work culture
  • The chance to work with innovative Volkswagen and Audi vehicles

 

Bring your passion and ideas to a team that’s shaping the future of mobility. Apply today and drive your career forward with Volkswagen Group Canada, Inc. 

Role Description

The Sales Operations Specialist is responsible for forecast, production and order management and sales and inventory reporting for multiple car lines. This role provides coordination and support to Volkswagen Brand Canada and the NAR Region by ensuring that all activities within the supply chain segments are performed and aligned to support the national and regional sales targets and VW Brand financials.

 

Salary range is dependent on factors such as industry-based experience, skills, training, credentials, and other qualifications. The salary range for this role is $80,000.00 to $95,000.00, actual pay may vary based on experience, education, and internal compensation practices. 

Duties & Responsibilities

  • Gain familiarity of product content information for assigned VWC carlines
  • Set-up and maintain systems with supply chain related product information (Forecast data, Dealer ordering tables, Data Warehouse maintenance, etc.)
  • Perform analysis to determine net production capacity available for allocation of all sales channels
  • Creation, review and accurate and timely submission of sales orders for responsible carlines
  • Manage special orders and order management processes for new model launch, CVS, Fleet etc.
  • Manage model year change over and end of production cycles
  • Review and reconciliation of order specifications (rectifying inaccuracies between factory and sales company)
  • Reconciliation of factory forecast to ensure accuracy in installation rates (Engine, Options) and Carline trim mix management
  • Communicate to Brand Management on Carline performance and dynamics and flag any potential deviations/risks to the planned production and sales performance/planning
  • Timely and accurate preparation of weekly and monthly reporting
  • Act as primary liaison between factory planning groups and Volkswagen Brand Canada; establish and develop relationships with key NAR and Factory partners; and lead meetings with VW Brand partners to ensure alignment on vehicle order optimization
  • Stop order and stop sales management of vehicle inventory
  • Management of Sales programs (Floorplan reimbursement, other Dealer reimbursements)
  • Supporting preparation of Retail program rules in line with Sales reporting policies
  • Supporting preparation and executing Dealer network communications

Qualifications

  • Post-secondary education in Business or a related field (Bachelor's degree preferred)
  • 5+ years experience in a similar Sales Operation role
  • Experience with vehicle supply chain
  • Analytical thinker with negotiation and influencing skills
  • Communication skills – interpersonal, presentation & written
  • Computer savvy – proficient with Excel and Microsoft applications
  • Ability to multi-task and work in fast-paced environment
  • Exceptionally strong time management skills

Why You’ll Love Working Here


Full-time employees of Volkswagen Group Canada, Inc. enjoy these benefits:

 

  • Health Insurance Coverage: We offer comprehensive health, dental, and vision insurance, including a flexible plan to ensure employees and their families have access to quality healthcare tailored to their needs.
  • Health Spending Account: Extra support for your wellness needs.
  • Retirement Plans & Savings: We offer a competitive defined contribution retirement plan and a generous savings match to help employees prepare for their future
  • Compensation: We recognize individual contributions and share company success through our Bonus & Merit Program, fostering a pay-for-performance culture
  • Vehicle Leasing and Purchase Programs: Employees and eligible family members can lease up to four vehicles annually at discounted rates, providing convenience and cost savings.
  • Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work environment (where applicable) allowing employees can perform at their best.
  • Personal Days: We value work-life balance and offer personal days for your discretion, whether for personal reasons, recharging, or celebrating important holidays or events.
  • Volunteer Days: These days allow employees to support meaningful charities aligned with our values and social responsibility.
  • Company Designated Holidays: We recognize the importance of celebrating the holiday season with our team. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities.
  • Wellness Programs: We prioritize our employees’ holistic well-being through initiatives like discounted gym memberships and mental health resources to support physical, mental, and emotional health.
  • Tuition Reimbursement: Part of our commitment to employee growth, this benefit covers approved course expenses to support ongoing education and long-term career development.

 

Please note that we appreciate the interest of all candidates, however only those under consideration will be contacted. Volkswagen Group Canada uses AI tools integrated with our applicant tracking system to screen applications for validity and completeness.

 

Volkswagen Group Canada Inc. is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, provincial, or local laws.

 

Volkswagen Group Canada Inc. is committed to accessibility and inclusive hiring under. We welcome and support applicants with disabilities through every stage of the recruitment process. If you require an accommodation at any point—such as for an interview, assessment, or application—please notify your recruiter or email us in advance at VGCAHumanResources@vw.ca. We’ll work with you to arrange reasonable accommodation to meet your needs.

Job ID:  27527
Company:  Volkswagen Group Canada, Inc.
Location: 

Ajax, ON, CA, L1S 7G7

Department:  Sales
Career Level:  Professionals
Working Model:  Full-time
Contract Type:  Assignee
Remote Working:  According to company policy
Posting Date:  Jun 23, 2026

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Learn more about us

Volkswagen Group Canada, headquartered in Ajax, Ontario, offers Canadian drivers exceptional vehicles, along with expert service. Volkswagen Group Canada is comprised of four brands: VW Canada, Audi Canada, Lamborghini and Ducati. 

Volkswagen Group Canada is a subsidiary of Volkswagen AG headquartered in Wolfsburg, Germany – Europe’s largest automaker and one of the world’s leading manufacturers of automobiles and commercial vehicles. 

Support

For more information contact: resumes@vw.ca