Vehicle Service Consultant (f/m/d)
Vehicle Service Consultant (f/m/d)
Beograd, RS, 11000
Vehicle Service Consultant (f/m/d)
Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.
Possible Tasks within this Role
Scheduling: Appointment scheduling and reception of clients.
Consulting: Comprehensive client advising regarding vehicle maintenance and repairs in accordance with all aspects of service processes.
Work Order Management: Opening service orders and monitoring the repair process while maintaining communication with the client.
Documentation: Completing all required documentation prior to handing over the vehicle to the client.
Vehicle Handover: Delivering the vehicle to the client.
Complaints Resolution: Handling and resolving client complaints.
Qualification requirements
Education: Minimum Level IV vocational qualification.
Technical Knowledge: Basic understanding of vehicle systems.
Language Skills: Basic knowledge of English and/or German.
Computer Skills: Proficiency in computer use (MS Office, Word, Excel).
Driving License: Valid Category B driving license.
Soft Skills: Teamwork abilities, persistence, and capacity to work under pressure.
Skills
- Communication Skills
- Customer Service
- Sense of Responsibility
- Teamwork
What we offer:
Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities
Apply now!
Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.
Possible Tasks within this Role
Scheduling: Appointment scheduling and reception of clients.
Consulting: Comprehensive client advising regarding vehicle maintenance and repairs in accordance with all aspects of service processes.
Work Order Management: Opening service orders and monitoring the repair process while maintaining communication with the client.
Documentation: Completing all required documentation prior to handing over the vehicle to the client.
Vehicle Handover: Delivering the vehicle to the client.
Complaints Resolution: Handling and resolving client complaints.
Qualification requirements
Education: Minimum Level IV vocational qualification.
Technical Knowledge: Basic understanding of vehicle systems.
Language Skills: Basic knowledge of English and/or German.
Computer Skills: Proficiency in computer use (MS Office, Word, Excel).
Driving License: Valid Category B driving license.
Soft Skills: Teamwork abilities, persistence, and capacity to work under pressure.
Skills
- Communication Skills
- Customer Service
- Sense of Responsibility
- Teamwork
What we offer:
Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities
Apply now!
Beograd, RS, 11000