Vehicle Service Consultant (f/m/d)
Vehicle Service Consultant (f/m/d)
Beograd, RS, 11000
Vehicle Service Consultant (f/m/d)
Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.
Possible Tasks within this Role
- Planning: Planning and scheduling service appointments
- Accuracy and Work order: Responsibility for accurate completion of work orders and vehicle intake for service
- Data management:Maintaining customer and vehicle records
- Customer service: Proactively contacting service clients and coordinating cooperation with insurance companies, assessors, and the body & paint workshop
- Damage assessment: Documenting identified damages and preparing repair cost estimates in accordance with insurance reports
- Technical knowledge: Explaining required repairs and providing cost estimates for service work
- Sales and service: Preparing offers for service services
- Providing detailed explanations of completed work upon vehicle delivery to service clients
- Spare parts knowledge: Coordinating orders and tracking the availability of spare parts
Qualification requirements
- Education: Level 3 or 4 qualification, corresponding to Level III or IV vocational education, i.e. secondary education completed over 3 or 4 years in technical, economic, legal, administrative, or other relevant fields.
- Experience: At least 1 year of professional experience in the same or similar positions
- Language: Knwledge of English / German Language
- IT: Excellent command of MS Office
Skills
- Communication Skills
- Customer Service
- Engine Maintenance And Repair
- Sense of Responsibility
What we offer:
Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities
Apply now!
Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.
Possible Tasks within this Role
- Planning: Planning and scheduling service appointments
- Accuracy and Work order: Responsibility for accurate completion of work orders and vehicle intake for service
- Data management:Maintaining customer and vehicle records
- Customer service: Proactively contacting service clients and coordinating cooperation with insurance companies, assessors, and the body & paint workshop
- Damage assessment: Documenting identified damages and preparing repair cost estimates in accordance with insurance reports
- Technical knowledge: Explaining required repairs and providing cost estimates for service work
- Sales and service: Preparing offers for service services
- Providing detailed explanations of completed work upon vehicle delivery to service clients
- Spare parts knowledge: Coordinating orders and tracking the availability of spare parts
Qualification requirements
- Education: Level 3 or 4 qualification, corresponding to Level III or IV vocational education, i.e. secondary education completed over 3 or 4 years in technical, economic, legal, administrative, or other relevant fields.
- Experience: At least 1 year of professional experience in the same or similar positions
- Language: Knwledge of English / German Language
- IT: Excellent command of MS Office
Skills
- Communication Skills
- Customer Service
- Engine Maintenance And Repair
- Sense of Responsibility
What we offer:
Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities
Apply now!
Beograd, RS, 11000